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多倫多最大中式自助餐廳Mandarin 座位上躺了一隻死老鼠

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發表於 2018-5-17 01:47:22 |顯示全部樓層
多倫多最大中式自助餐廳Mandarin 座位上躺了一隻死老鼠

最近一位顧客在多倫多一家中式自助餐廳用餐時發現一隻老鼠,引發關注。

一名名為Lauren DP Ferreira的顧客上週日母親節時在央街的一家Mandarin餐廳用餐,她在Facebook上寫道,母親節晚餐“被餐桌上的老鼠毀掉了”。

她還說,發現老鼠後,餐廳內沒有人向她的家人道歉,甚至不承認老鼠。他們只是趕緊抓住這隻老鼠然後把老鼠藏了起來。

今日,這家Mandarin餐廳已經在Facebook上對這名顧客進行了道歉,並希望能夠與她私下聯繫。

http://www.singtao.ca/toronto/2597083/2018-05-15/post-多倫多中式自助餐廳餐桌上出現老鼠!引顧客不滿/?variant=zh-hk

Mother's Day dinner RUINED by actual MOUSE at our table!
I understand that restaurants have rodent problems, although they usually aren't out in the open like this one, however the problem I have is with how this was handled.
No one apologized or acknowledged us, they just rushed around to grab it (I think it was dead) and hide it before other diners saw.
If a restaurant has a problem, it should be addressed, not brushed under the carpet. Mandarin wanted to ensure no one would notice the mouse so I figured I'd post it here.
Needless to say we will never be returning here to eat which is too bad, as we've dined here for countless special occasions. My poor mother in law was so upset and said she felt nauseous. This was supposed to be her day and it was ruined by this problem and how it was handled by Mandarin.
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